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"Did You Hear What I Said?"

Does it bother you when people do not respond to your communication? When they just look at you, or act as if you said nothing?

On the other hand, do you want people to confide in you? To value their time with you? To regard you as a good conversationist?

If so, you will like this simple, yet powerful, communication technique.

After someone tells you something, what should you do next?

"Acknowledgment: Something said or done to inform another that his statement or action has been noted, understood and received. 'Very good,' 'Okay,' and other such phrases are intended to inform another who has spoken or acted that his statement or action has been accepted."

"Acknowledgment itself does not necessarily imply an approval or disapproval or any other thing beyond the knowledge that an action or statement has been observed and is received." -- L. Ron Hubbard

For example, if I ask you for the time and you reply, "It's nine o'clock," how would you know I received your answer if I didn't give you an acknowledgment? You might feel a little confused and wonder why I didn't say anything.

For example, I ask, "What time is it?"

You reply, "It's nine o'clock."

I then ignore you.

How would you know I received your answer if I didn't give you an acknowledgment? You might feel a little confused and wonder why I didn't say anything.

If I then say, "thanks," you know I heard you and you can move on.

 

How to Give a Good Acknowledgment

1. Pay attention, listen and wait until the person is finished.

2. Indicate you received and understood the message. "Okay," "Thanks," "Good," "All right," "I got that," "Makes sense," "Sure thing," "Fine" and so on.

Eight Acknowledgment Facts

Continue... - Click Here >>

 
Copyright © 2013 TipsForSuccess.org. All rights reserved. Grateful acknowledgment is made to L. Ron Hubbard Library for permission to reproduce selections from the copyrighted works of L. Ron Hubbard.
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